Contact

Contact

Questions about an order, a product, or a return? We’re a small team and answer our own emails, usually within 24 hours (Monday to Friday).

Operator: ADRENASHOP LLC

Address:
Industriestrasse 38
8604 Volketswil
Switzerland

Email: kontakt@nuvellohome.com

Phone: +41447314512

Contact form: Contact page

Service hours (CET):
Monday to Friday: 09:00 - 17:00
Saturday and Sunday: closed

We answer every inquiry within 24 hours (Monday to Friday).

Before you write

If you’re contacting us about an existing order, please include your order number - it’s in your order confirmation and is the fastest way for us to help you.

Many frequently asked questions are already answered on our FAQ page, and you can track a shipped package yourself on the tracking page.

Last updated: September 4, 2026